Platform Terms and Conditions of Use Mantra88

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and mantra88 ("Platform", "we" or "us"). These Terms govern all aspects of your use of the mantra88 platform, including the website, mobile app, games, promotions, and all services provided by us.

By clicking the "Register" button, accessing any part of the platform, or using our services, you expressly and implicitly agree to be bound by these Terms. Acceptance of these Terms is an absolute requirement for using the Mantra88 platform.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and mantra88.

To register and use the mantra88 platform, you must meet all of the following eligibility requirements without exception:

• You must be aged at least 18 years of age at the time of registration. mantra88 does not permit any underage individual to use its platform under any circumstances.
• You are registering as an individual for personal use only, and not on behalf of any third party, company, or organisation.
• You are not acting as an agent, intermediary, or representative of any other party while using the platform.
• You have not previously had an account closed by Mantra88 for reasons related to fraud, breach of terms, or platform abuse.
• Use of the platform does not violate any laws or regulations applicable in your jurisdiction.
• You have full legal capacity to enter into a binding agreement under the laws of your country.

Mantra88 reserves the right to conduct age verification and identity checks (KYC) at any time. Players who fail to verify their identity within the specified period may find their account suspended or temporarily closed until verification is complete.

Each player is only permitted to hold one active account on mantra88 at any one time. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment details — are strictly prohibited and will result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete and up-to-date information. The information required includes:

• Full name as stated on your official identification document.
• An active email address that is accessible to you.
• Mobile phone number registered in your name.
• Exact date of birth for age verification.
• A strong and unique password to protect your account.

You are solely responsible for maintaining the confidentiality of your password and account login details. Mantra88 shall not be liable for any losses arising from unauthorised access caused by the player's own negligence or disclosure of account information.

Mantra88 accepts deposits and processes withdrawals via supported payment methods including DuitNow, FPX, TNG eWallet, Boost and GrabPay. All transactions are conducted in Malaysian Ringgit (MYR) and processed through a secure, encrypted payment system.

Regarding deposits:

• The minimum deposit amount is subject to the limits set on the platform's transaction page at the relevant time.
• All deposits must be made using a payment method registered in your own name. Deposits via third-party accounts are not permitted.
• Deposit funds are typically credited to your gaming account shortly after transaction confirmation is received.

Regarding withdrawals:

• Withdrawals may only be made to the same account and payment method used for the deposit, except in specific circumstances approved by mantra88.
• Mantra88 reserves the right to request identity verification documents before approving any withdrawal as part of our standard KYC procedures.
• Processed withdrawals are typically completed within the timeframe stated on the platform's withdrawal page, subject to processing times by the bank or e-wallet provider.
• Mantra88 does not charge withdrawal fees; however, payment providers may impose charges in accordance with their respective terms of service.

Mantra88 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to wagering requirements and specific rules stated in the terms of each respective promotion. Players are advised to read the bonus terms carefully before claiming.

• Each bonus may only be claimed once per player, household, IP address or device, unless otherwise specifically stated.
• Mantra88 reserves the right to modify, suspend or terminate any promotion at any time without prior notice, provided such action does not affect bonuses already in the process of being wagered by players.
• Bonuses obtained through fraudulent means, abuse, or system manipulation will be voided in full and the relevant account may be closed.
• Bonus funds may not be transferred to another player or directly converted to cash before the wagering requirements are met.
• The wagering requirements for each bonus are as stated in the terms of the respective promotion. mantra88 is committed to ensuring that wagering requirements are reasonable and transparent.

Mantra88 reserves the right to determine whether a player is eligible for any promotion based on gaming history, deposit patterns and other relevant factors. mantra88's decision in this regard is final.

All games on the mantra88 platform use random number generator (RNG) technology certified by a qualified independent body. This ensures every game outcome is fully random, fair and cannot be manipulated by any party, including mantra88 itself.

• Game results recorded by Mantra88's servers are final. In the event of any discrepancy between the display on a player's device and the server records, the server records shall serve as the definitive reference.
• In the event of a technical disruption, connection failure or system issue during gameplay, mantra88 will make a fair decision based on the game records stored in our system.
• The use of any automation software, bots, artificial intelligence tools or other methods to gain an unfair advantage in games is strictly prohibited.
• Players are prohibited from attempting to exploit any bugs or technical vulnerabilities on the platform. Any bug discovered must be reported to mantra88 immediately.
• Mantra88 reserves the right to void any bets or winnings obtained through fraudulent means or as a result of a technical error.

Every game on the mantra88 platform has its own specific rules. Players are advised to familiarise themselves with the rules of each game before playing to avoid confusion and to maximise their gaming experience.

Mantra88 is committed to maintaining a safe, fair and enjoyable gaming environment for all members. Accordingly, the following conduct is strictly prohibited and may result in disciplinary action including account closure without refund:

• Fraud & Forgery: Providing false information during registration or the KYC verification process, including the use of fake or forged identity documents.
• Multiple Accounts: Registering or operating more than one account for the purpose of obtaining multiple bonuses or unfair advantages.
• Money Laundering: Using the mantra88 platform as a channel to transfer or conceal illicit funds.
• Bonus Abuse: Systematically exploiting promotions through methods contrary to the spirit of the promotion, including significant opposing bets (arbing).
• System Disruption: Attempting to hack, attack or disrupt the technical infrastructure of the mantra88 platform in any form.
• Use of Third-Party Services: Using another person's account or allowing another person to use your account.

Mantra88 uses an advanced monitoring system operating around the clock to detect suspicious activity. Any confirmed violation will be acted upon immediately, and serious cases will be reported to the relevant authorities.

All content on the mantra88 platform, including but not limited to logos, brand names, website design, graphics, text, software code, user interfaces and all related materials are the exclusive property of mantra88 or our licensors and are protected by applicable intellectual property laws.

• Players are granted a limited, non-exclusive and non-transferable licence to access and use the platform solely for personal gaming purposes.
• You are not permitted to copy, redistribute, sell, modify, repost, or exploit any content on the Mantra88 platform without our written consent.
• Any unauthorised use of mantra88's intellectual property may result in legal action.

The mantra88 platform is provided on an "as-is" basis. While we make every effort to ensure the platform functions properly at all times, mantra88 does not guarantee that the service will always be free from interruptions, errors or technical delays.

• Mantra88 shall not be liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use the platform.
• Mantra88's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player into their account within the thirty (30) days preceding the event giving rise to the claim.
• Players acknowledge that online gaming involves financial risk and are fully responsible for their own gaming decisions.

Mantra88 reserves the right to suspend, restrict or close any player's account at any time, with or without prior notice, if there is evidence or reasonable suspicion that the player has violated any provision of these Terms.

• If an account is closed due to a player's breach of terms, mantra88 reserves the right to withhold or cancel any remaining balance in that account depending on the severity of the violation.
• Players wishing to voluntarily close their account may do so by contacting the mantra88 support team. All legitimate funds in the account will be returned once all withdrawal conditions have been met.
• Accounts that have been inactive for an extended period may be subject to inactivity fees as stated in the platform's account policy.

Players may also choose to activate the self-exclusion feature through their account settings as part of mantra88's commitment to responsible gaming.

Mantra88 reserves the right to modify, add or remove any part of these Terms at any time at our sole discretion. Changes take effect immediately upon publication on this website, unless a different effective date is specified.

• We will endeavour to notify players of significant changes via an in-platform notice or email to their registered address.
• Continued use of the platform after changes are published constitutes acceptance of the amended terms.
• Players are advised to review this Terms and Conditions page periodically to ensure they are always aware of the latest applicable terms.

If you have any enquiries, concerns or require further clarification on any part of these Terms and Conditions, the mantra88 team is ready to assist you.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Support Email: [email protected] (displayed as text only)
• Response Time: Live chat enquiries are typically answered in under one minute.

Mantra88 is committed to resolving all complaints and enquiries fairly, efficiently and within a reasonable timeframe. Player satisfaction and trust are our top priorities.